I am having problems with Robot Marketplace again.They have a great selection of parts, but I have a few problems with orders.
Early in the year I ordered 2x Speed T-280 DC Motors for use on an ant weight weapon.
It seems these were not in stock and I kept getting promises they would be in soon. They never came.
After a couple months I finally just asked for a refund. To their credit they did not give me a problem with that and they were very nice and polite through the whole incident. The rest of my order was received on time.
Last week I ordered a new Spektrum DX6 Radio and an extra BR6000 receiver.Today I got the radio and 1 receiver. I was charged for the extra one, I just did not receive it.
I have called and left a message and also sent an e-mail to Robot Marketplace but I do not yet have a response.
This is very frustrating since I needed these items for the competition this weekend. I will be able to get by, but it is annoying.
Jim with Robot Marketplace got back to me this afternoon and refunded the price of the extra receiver to my credit card.It still annoys me that there was trouble, but I appreciate them giving me a refund without any hassle. I will continue to use them for parts, but I will try to leave myself more time to straighten out problems.