I am having problems with Robot Marketplace again.They have a great selection of parts, but I have a few problems with orders.
Early in the year I ordered 2x Speed T-280 DC Motors for use on an ant weight weapon.
It seems these were not in stock and I kept getting promises they would be in soon. They never came.
After a couple months I finally just asked for a refund. To their credit they did not give me a problem with that and they were very nice and polite through the whole incident. The rest of my order was received on time.
Last week I ordered a new Spektrum DX6 Radio and an extra BR6000 receiver.Today I got the radio and 1 receiver. I was charged for the extra one, I just did not receive it.
I have called and left a message and also sent an e-mail to Robot Marketplace but I do not yet have a response.
This is very frustrating since I needed these items for the competition this weekend. I will be able to get by, but it is annoying.

(Update: 08/30/06)
Jim with Robot Marketplace got back to me this afternoon and refunded the price of the extra receiver to my credit card.It still annoys me that there was trouble, but I appreciate them giving me a refund without any hassle. I will continue to use them for parts, but I will try to leave myself more time to straighten out problems.